Structural Modeling of Employee Performance: The Roles of Capacity Building and Supervisor Support in Nepalese Commercial Banks

Abstract

This study examines the impact of capacity building and supervisor support on employee’s performance in commercial bank. It also the relationship among capacity building, supervisor support and employee’s performance. This study used a convenience technique to collect data from 150 employees working in commercial bank. Data were gathered through an adopted questionnaire using seven-point likert scale. Statistical analyses were conducted using SPSS 20 and Smart PLS4. A descriptive and a descriptive and explanatory research design was applied and the including path analysis using SEM. The result indicates that both capacity building and supervisor support have a significant effect on employees performance. Among these factors, supervisor support emerged as a strong predictor, as reflected by its higher beta value. Policy makers should prioritize capacity building and managerial support to improve employee performance in the banking sector.